Shipping and Delivery
At Comfimerch, we prioritize prompt and dependable delivery of your orders using top-tier shipping services.
Shipping Timeline
- Total Delivery Time = Processing Time + Shipping Time
Delivery Stages
- Processing Time: This includes order verification, assembly, and other preparatory steps before shipment. Duration may vary depending on your location and our operational efficiency.
- Shipping Time: Commences after processing. Depends on the shipping method chosen and your destination.
Note: Order cutoff is based on Pacific Standard Time (GMT-08:00).
Extended Delivery Times
- During peak seasons and promotional events, delivery times may be longer.
- We partner with USPS, UPS, FedEx, and DHL.
- Estimated delivery is the sum of processing and shipping times.
Estimated Delivery Periods
| Product Type | Processing Time | Shipping Time | Total Estimated Delivery |
|---|---|---|---|
| Apparel | 3-5 days | 7-14 days | 10-19 business days |
Orders are processed Monday-Friday, except federal holidays, based on Eastern Standard Time.
Shipping Charges
- Standard Shipping: $4.95
- Orders Above $100: Free Shipping
Tracking
- Shipment confirmation email with tracking number is sent once the order is dispatched.
- Track directly on our website.
- If no tracking updates within 10 business days, contact [email protected].
Shipping Delays
- If not delivered within 45 calendar days, email us at [email protected] for a full refund.
- For unexpected delays, contact us for assistance. Response time is within 12 hours.
Undelivered Packages
- If tracking indicates delivery but the package is missing, check the delivery area thoroughly.
- Contact the shipping carrier for issues.
- Persisting problems should be reported to [email protected]
Incorrect Addresses
- Delivery to incomplete or incorrect addresses is not guaranteed.
- Verify shipping details at checkout. Report errors immediately to [email protected]
Duties & Taxes
- Customers bear any duties, taxes, or fees imposed by the destination country.
- Comfimerch is not responsible for customs fees if the package is rejected or delivery fails after multiple attempts.
- We reserve the right to cancel orders without a guaranteed refund.
Contact Us
For queries regarding our shipping policies, please email [email protected]
