Shipping and Delivery
At Comfimerch, we strive to make your shopping experience simple and worry-free — from the moment you place your order until it arrives at your doorstep. Every order is carefully prepared, and we keep you informed throughout the process.
Shipping Costs
- Standard Shipping: $4.95
- Free Shipping: Available on all orders over $99
Delivery Timeline
- Order Processing Time: 3–5 business days
(Orders placed after 12:00 PM may be processed on the following business day.) - Estimated Shipping Time (Worldwide): 7–14 business days
- Estimated Total Delivery Time: 10–19 business days
(Processing time + shipping time)
Please note that some items are made to order or custom-produced. During peak seasons or for larger orders, processing times may be slightly extended. If any delays occur, we will notify you as soon as possible.
Order Tracking
Once your order has shipped, a tracking number will be sent to you within 1–2 business days. You can use this information to follow your shipment through the carrier’s tracking system.
Address or Order Changes
Requests to update shipping addresses or modify order details must be submitted within 6 hours of placing your order.
If approved, please allow an additional 1–2 business days for processing adjustments.
Tracking Number Updates
Tracking information may take 1–2 business days to become active after shipment.
If your tracking number shows no updates after 3 business days, please reach out to our support team for assistance.
Missing Items
If your package arrives with any missing items, please contact us within 48 hours of delivery so we can investigate and resolve the issue promptly.
Delayed Deliveries
If your order exceeds the estimated delivery timeframe, please contact us within 2 business days so we can work with the carrier and assist you accordingly.