Returns and Refunds

Order Changes & Exchanges

  • Please review your order (size, design, quantity, etc.) carefully before confirmation.
  • Due to rapid order processing, we cannot accommodate returns or exchanges for mistakes in item type, size, design, or address.
  • A 6-hour window post-order placement is available for cancellations and corrections. Contact us with pre-order inquiries at [email protected]

Canceling Orders

  • A 6-hour cancellation window is available from order placement.
  • Cancellations outside this timeframe may incur processing or shipping.
  • A 10% cancellation fee applies. To cancel, email [email protected]

Return Window

  • A 30-day window from delivery date is available for returns. Post this period, orders are deemed accepted and ineligible for refunds.

Eligible Conditions for Returns

  • Damaged or shattered items.
  • Incorrect design, size, material, or product.
  • Discrepancy between product description and received item.

Condition of Returned Items

  • Must be in original state and packaging.
  • Unworn, unwashed, unaltered.
  • Defects should be due to our error.
  • Original tags intact.
  • Minor issues like stray threads are excluded.

Requirements for Refunds

  • Shipping label/receipt, proof of purchase, defect evidence, and relevant email screenshots.

Return and Refund Process

  • Email refund requests to [email protected]
  • Customer Service response within 2-3 business days.
  • Follow the provided instructions.
  • Refunds subject to eligibility confirmation.

Return Shipping Costs

  • Return shipping costs are the responsibility of the customer.

Refund Processing Time

  • Allow up to 2 business days post-item receipt for refund processing.
  • Refunds include original shipping fees.
  • Notification upon package receipt and refund issuance.

Awaiting Refund?

  • Check your bank account.
  • Contact your credit card company; processing may take time.
  • Typical refund appearance: 10-15 days post-refund issuance.
  • For issues, email [email protected]


  • The return policy is valid for 30 days from delivery.
  • Returns/exchanges only within this 30-day window.
  • Return shipping costs are borne by the customer.
  • We are not liable for lost/damaged returns or those without proper communication.